1. Marginal VAT or standard VAT or reverse VAT?
Our price does not include VAT. However, we do provide marginal VAT, please contact us for the special requirement.
2. How long is warranty period covered?
We provide 60 days warranty.
3. Payment method?
We accept Bank transfer and PayPal(Extra 3% PayPal fee will be charged.)
4. Shipping methods and fees?
We will arrange shipping within 2 days once the payment is cleared. Notice of delivery will be sent to your email, you could find a tracking number.
For shipping time: 5-7 office days
For shipping fee:
UK 20GBP for under 20pcs phones
EU 35EUR for under 20pcs phones
5. Any MOQ? Does 1pc sample order acceptable?
Our Moq for regular wholesale order is 50pcs, however, for the new client, we can permit you to test 5pcs as a start.
6. Where our warehouse located in?
We have warehouses in the United Kingdom、France、Italy、Germany、USA and Hong Kong.
7. Phones are unlocked and working?
Yes. Each of our phones has been fully tested by our professional technician and phone testing software as well. All phones are *unlocked*, *SIM-Free*, clean, *100% works* no contracts and ready to go.
8. How to place order?
To place order, clients tell us what models they need through WhatsApp, Via Email or on Facebook etc. and what payment method would they like to pay through, we accept Bank transfer and PayPal(Extra 3% PayPal fee will be charged.). Then provide us billing info( Please note us if the billing address is different from shipping address.) such as company name and address/shipping address, Email address, Phone number to fulfill the invoice.
Make a payment according to the invoice and forward us with bank slip or transaction ID of PayPal, we arrange shipping once we receive the payment.
9. When will order be shipped?
After receiving your payment, will arrange shipping for you.